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Introduction
Truck Zone LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, rent our parking spaces or office spaces, or otherwise engage with our services.
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Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, company name, contact name, email address, phone number, mailing address, and emergency contact details.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
- Location Data: GPS data and location information when you use our services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website and store certain information.
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How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To manage your account, provide services such as parking space and office rentals, and process payments.
- Communication: To send you updates, notifications, and information related to your use of our services.
- Security: To ensure the safety and security of our facilities, services, and users.
- Marketing: To send promotional materials and newsletters, unless you opt out of such communications.
- Legal Compliance: To comply with legal obligations, court orders, and to exercise or defend legal claims.
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Sharing Your Information
We may share your personal information with:
- Service Providers: Companies that provide services on our behalf, such as payment processing, data analytics, and customer service.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: Authorities if required by law, or to protect our rights, property, and safety or that of our customers or others.
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Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure socket layer (SSL) technology.
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Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
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Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request access to your data and obtain a copy.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Objection: Object to our processing of your data.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our services.
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Refund Policy
Refunds are generally not provided for services rendered. However, if you believe a refund is warranted due to an error or another circumstance, please contact us within 15 days of the original transaction. All refund requests will be reviewed and processed on a case-by-case basis.
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Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, request a refund, or contact us for any other reason, please reach out to us at:
Truck Zone LLC
Phone: 517-769-1399
Email: billing@truckzonellc.com
Address: 8140 Mark Twain St, Detroit, MI 48228
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the new effective date.